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Are your employees messaging your team directly? Give them a way to create tickets directly in Slack and have all requests accounted for and automated.
Turn your HR Help Desk into a user-friendly channel on Slack or MS Teams with ticketing, analytics and workflow automation.
What do our customers say about us? Come check out some of their stories.
Want to know how to get more? Check out our blog here.
Download resources, case studies, and watch webinars to help you stay ahead of the curve.
We work with the best partners, come check out who we work with and how you can get the best out of bringing Foqal into the tools you already use.
Security is built into the DNA of the product. Find out more about our features, policies, and practices.
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Subprocessor Addendum
Effective as of June 12, 2023
The following Subprocessor Addendum (‘Addendum”) is a list of data processors (“Subprocessors”) we, (“Foqal, Inc.”, a Delaware corporation) or one of affiliates may engage in to process your Content or personal data to deliver our Services to you as described in the Foqal Privacy Policy.
| Entity | Entity Country | Activities | Process Personal Data | Process Customer Data |
|---|---|---|---|---|
| Amazon Web Services | United States | Infrastructure Provider | Yes | Yes |
| United States | Data Analytics Provider | Yes | Yes | |
| Hubspot | United States | Data Analytics Provider | Yes | No |
| Stripe | United States | Payment Processor | Yes | No |
| Slack | United States | Chat Platform | Yes | Yes |
| Webflow | United States | Website (foqal.io) Hosting Provider | Yes | No |
| OpenAI | United States | Search/AI Provider | Yes (If enabled) | Yes (If enabled) |
| Zapier | United States | Marketing Automation | Yes (If entered on foqal.io) | No |
| Active Campaign | United States | Marketing Automation | Yes | No |
Updates to this List
As we grow and continue to expand our processes, the Subprocessors we work with might also change. If we change this list to allow any additional Subprocessors to process your data, we will let you know 10 days prior to taking effect as well as posting an update here.
License
This Addendum is licensed under this Creative Commons Zero License. This Addendum is provided on an "as-is" basis. You are free to use this Addendum for any purpose and modify it as you would like, however, we are not liable for any loss or damage suffered as a result of use or misuse or reliance on the information and content of this Addendum.
This Licence does not grant any trademark or other intellectual property permissions and does not convey or constitute any legal advice. Your use of this Addendum does not create an attorney-client relationship between you and Foqal. This Addendum and procedures may not suit your organizational needs, so always consult a lawyer if you want to adopt this Addendum for your own uses.
Terms not defined in this Addendum are as defined in the Foqal Customer Terms of Service and/or Privacy Policy.